CCNA Voice Practice Test Results

Question 1
36% answer correctly
When creating a new softphone for a Cisco Unified Presence user, which phone type should you select if you are using Cisco Unified Personal Communicator Release 7.1?
Cisco Unified Personal Communicator
Cisco Unified Client Services Framework
Cisco Unified Personal Communicator Framework
Cisco Unified Client Services Communicator
Question 2
31% answer correctly
Which Cisco IOS CLI command should you use to perform an IP phone cold reboot?
router(config-ephone)# restart
router(config-ephone)# reset
router(config-phone)# reset
router(config-ephone-dn)# restart
Question 3
36% answer correctly
Which protocol is being used when you are utilizing the chat feature of Cisco Unified Personal Communicator?
SIMPLE
SIP
XMPP
HTTPS